Check Online GEPCO Bill December 2025 | Download Duplicate GEPCO Online Bill

This website offers a free and efficient way to check your GEPCO online bill using either your consumer number or reference number. To access your GEPCO e-bill, you’ll need your 14-digit reference number. With this number, you can easily view and download a duplicate of your GEPCO bill. Additionally, you can obtain your GEPCO bill in PDF format instead of the PITC GEPCO duplicate bill.

Follow these simple steps to get and check bill online

Enter Your Reference Number

Locate the 14-digit reference number on your GEPCO bill. This number is typically found at the top left or below the Customer ID on the top right corner. Enter this number into the designated field on the GEPCO bill inquiry page. Make sure not to include any spaces or hyphens.

Submit the Information

After entering the reference number, click on the “Submit” or “View Bill” button. This action will process your request and display the latest details of your GEPCO duplicate bill.

View Your Bill

Your current bill will appear on the screen. Review the details, including the amount due, the due date, and a breakdown of charges. You can also obtain a copy of your GEPCO duplicate bill.

Download or Print

For added convenience, download a PDF version of your WAPDA bill or print your electricity bill directly from the website. Keep a copy for your records to ensure timely payments.

About Gujranwala Electric Power Company Limited (GECPO)

Area Under GEPCO’s Jurisdiction

GEPCO, short for the Gujranwala Electric Power Company, is dedicated to serving six key districts in Punjab, each with its own sub-office and staff to ensure smooth operations. This unique company is committed to delivering high-quality services to its users.

The primary objectives of GEPCO are to provide reliable electricity, streamline the billing process, and enhance consumer satisfaction. Beyond just ensuring a continuous power supply, GEPCO is focused on offering excellent customer service by tailoring its operations to meet the specific needs of the local communities.

Name of District Sub-District Offices Under GEPCO

Gujranwala	Gujranwala City
	Gujranwala Rural
Gujrat	Gujrat
	Kharian
	Sarai Alamgir
	Dinga
	Lala Musa
	Jalalpur Jattan
	Kunjah
Hafizabad	Hafizabad
	Pindi Bhattian
	Jalalpur Bhattian
	Sukheke
Mandi Bahauddin	Mandi Bahauddin
	Phalia
	Malakwal
Sialkot	Sialkot
	Pasrur
	Sambrial
	Daska
Narowal	Narowal
	Shakargarh
	Zafarwal

GEPCO Peak Hours

GEPCO peak hours are specific times during the day when electricity consumption is at its highest. This increased demand for electricity happens because more people are using electrical appliances simultaneously.

Peak Hours Explained

Morning Peak Hours: 6 AM to 10 AM
Evening Peak Hours: 6 PM to 10 PM

During peak hours, the electricity supply faces increased pressure as numerous households and businesses simultaneously use appliances such as heaters, air conditioners, and kitchen gadgets. This surge in demand can strain the power grid, heightening the risk of potential issues.

Off-Peak Hours

Off-peak hours refer to times when electricity usage is generally lower, typically outside the busy morning and evening periods. By using electricity during these off-peak times, you can ease the load on the power grid and potentially reduce your electricity bill, as rates are often lower during these periods. Here are some unique tips to help you save on your electricity bill during peak hours:

Shift Heavy Usage: Run major appliances like dishwashers and washing machines during off-peak hours.
Smart Thermostats: Use a smart thermostat to pre-cool or pre-heat your home during off-peak times.
Energy-Efficient Appliances: Invest in energy-efficient appliances that consume less power.
Unplug Devices: Unplug devices that are not in use to avoid phantom energy consumption.
Use Timers: Set timers on your appliances to operate during off-peak hours.

Tips for Managing Electricity During Peak Hours

Optimize Appliance Usage: Aim to run your washing machine, dryer, and dishwasher during off-peak hours to save energy.
Adjust Heating and Cooling: During peak hours, slightly tweak your thermostat settings to reduce energy consumption.
Switch Off Unnecessary Lights: Always turn off lights and electronic devices when they’re not in use.

By being aware of GEPCO’s peak hours and adjusting your electricity usage accordingly, you can contribute to a stable power supply and potentially enjoy lower electricity rates.

GEPCO Head Office & Support Numbers

The GEPCO Head Office is situated at 565/A Grand Trunk Road, Industrial Estate Model Town, Gujranwala, Punjab 52250. This central hub oversees all operations, including customer service, billing, and maintenance. For major issues or in-person assistance, you can visit their head office.

GEPCO offers various support numbers tailored to different customer needs. Each district has its own dedicated number for technical issues, inquiries about new connections, or other services.

Key Support Numbers

Customer Service Helpline: 0800-000-34
Complaint Center: 055-920-0516, 055-9200504, 055-9200592.
Emergency Services: 118
GEPCO Meter Reading Via SMS
To accurately estimate your bill, it’s essential to know your meter reading. GEPCO provides a handy service that sends your meter reading information via SMS. This feature helps you monitor your electricity consumption and billing details right from your mobile phone.
Procedure for GEPCO Meter Reading Via SMS
Visit the GEPCO Office Head to your nearest GEPCO office to link your mobile number with your electricity account. Make sure to bring your Consumer Number, Name, and Contact Details.
Send an SMS Open your phone’s messaging app and create a new message. Enter your 14-digit reference number (found on your electricity bill) and send it to the GEPCO number, typically 8118.
Receive Meter Reading Details After sending the SMS, you’ll receive a message with your latest meter reading, electricity consumption, and billing information. This will include the reading date, units consumed, and the current bill amount.
Register Through the Website Alternatively, you can register online via the GEPCO official website. Just enter your GEPCO bill reference number, CNIC, and mobile number. You’ll receive your meter reading and bill amount via SMS before the due date.

GEPCO Green Meters System

Gujranwala Electric Power Company (GEPCO) has rolled out an innovative metering system known as “Green Meters.” These advanced meters offer precise electricity consumption readings, significantly minimizing billing errors. Additionally, the Green Meters feature remote monitoring capabilities, eliminating the need for manual meter readings. This real-time data access empowers consumers to better manage their energy usage.

The Green Meters are equipped with tamper detection to combat electricity theft. By improving billing efficiency, they ensure transparent and timely billing. Consumers benefit from easier tracking of their energy usage and potential cost savings. For GEPCO, these meters enhance operational efficiency, reduce losses, and increase customer satisfaction. This initiative is a step towards modernizing GEPCO’s infrastructure and improving service delivery.

GEPCO Net Metering System

GEPCO has recently taken a significant step by introducing the “GEPCO Net Metering System.” This innovative system allows you to generate your own electricity using solar panels and send any excess power back to the grid. By doing so, you can reduce your GEPCO bills as you receive credits for the surplus electricity you produce.

The system features dual-direction meters that track both your electricity consumption and production. It can be seamlessly integrated with your existing setup, offering benefits such as lower electricity costs, promotion of renewable energy, and improved energy efficiency. While the installation cost varies, it can be offset by long-term savings on your GEPCO bills. Net Metering is an excellent way to manage energy expenses while supporting sustainable energy solutions.

GEPCO Management Information System

The Gujranwala Electric Power Company (GEPCO) utilizes a robust Management Information System (MIS) to optimize and improve its operations. This comprehensive portal supports various functions, including employee management, customer service, and online billing. By integrating multiple processes, the system ensures efficient management of electricity supply, billing, maintenance, and overall customer service.

Key Features, Benefits and Work of MIS

Centralized Data Management

The Management Information System (MIS) consolidates all data related to electricity usage, billing, and customer details. This centralization simplifies the management and quick access to information, ensuring accuracy.

Efficient Billing Process

By automating the billing process, the system ensures that customers receive precise and timely electricity bills. This automation minimizes errors and boosts customer satisfaction.

Real-Time Monitoring

The GEPCO MIS enables real-time tracking of electricity consumption and supply. This capability helps in identifying peak usage times and effectively managing the power grid’s load.

Customer Service Integration

The system seamlessly integrates with customer service platforms, allowing GEPCO to offer prompt support. Customers can easily check their bills, report outages, and seek technical assistance.

Enhanced Communication

Through the MIS, GEPCO can send important notifications and updates to customers via SMS, including meter readings, billing details, and maintenance schedules.

Improved Efficiency

By automating and centralizing various processes, the MIS enhances the overall efficiency of GEPCO’s operations. This leads to better service delivery and lower operational costs.

Accurate Data

With precise and up-to-date data, GEPCO can make informed decisions regarding electricity distribution and resource management.

Customer Satisfaction

The integration of customer service features ensures that customers receive timely and accurate information, improving their overall experience with GEPCO.

Proactive Management

Real-time monitoring and data analysis enable GEPCO to proactively manage electricity supply and demand, reducing the chances of power outages and other issues.

Data Collection

The MIS gathers data from various sources, including smart meters and billing systems, ensuring comprehensive data collection.

Taxes in GEPCO Bill

A GEPCO bill includes various taxes and charges that contribute to the total amount due. Here’s a breakdown of the common taxes and charges you might find on your GEPCO electricity bill, explained in simple terms:

Electricity Duty (1.5%): This is a tax imposed by the provincial government on the consumption of electricity. It is usually a percentage of the total electricity consumption cost.
General Sales Tax (17%): This federal tax is applied to the sale of electricity. It is typically a fixed percentage of the total electricity charges, excluding other taxes and duties.
Income Tax (PKR 50): This tax is levied on electricity consumers based on their electricity usage. It varies depending on the amount of electricity consumed and is generally higher for higher consumption brackets.
TV License Fee (PKR 35): This fee is collected on behalf of the Pakistan Television Corporation to fund public broadcasting. It is a small, fixed amount added to the bill.
Neelum-Jhelum Surcharge (1%): This surcharge is collected to fund the Neelum-Jhelum hydropower project. It is usually a small percentage of the total electricity charges.
Fuel Price Adjustment (PKR 100): This charge accounts for the fluctuation in fuel prices used to generate electricity. It varies based on changes in fuel prices and is adjusted periodically.
Financing Cost Surcharge (0.1%): This surcharge helps cover the financing costs of power sector projects. It is a small percentage of the total bill.

GEPCO complaint numbers

If you need to contact GEPCO for any complaints or issues, you can reach them using the following numbers. Additionally, here are the contact numbers for WAPDA and NEPRA as well.

Table

Office	Complaint Number
NEPRA (National Electric Power Regulatory Authority)	051-9206500
WAPDA (Water and Power Development Authority)	111-118-118, 042-99202211
GEPCO (Gujranwala Electric Power Company)	118, 0800-000-34, 055-920-0516
Gujranwala District	055-9200505
Gujrat District	053-9260290
Sialkot	052-9250693
Hafizabad	0547-523421
Narowal	0542-412666
Mandi Bahauddin	0546-520088

How to pay GEPCO Bill Online

Paying your GEPCO bill online is incredibly simple. There are several third-party methods available that allow you to complete the payment in just a few seconds. Simply open your mobile app, navigate to the bill payment section, select the electricity option, enter your account details, and proceed with the payment.

If you need to check a duplicate GEPCO bill, you can use the “Duplicate Bill Check” feature on the website. This feature allows you to retrieve a copy of a previous bill if necessary.

Managing your GEPCO bill payments online is efficient and ensures timely and accurate handling of your electricity billing needs. Whether you need to pay bills, check your e-bill online, or view an old GEPCO bill, the online services make it easy to stay on top of your electricity expenses.

GEPCO Online E-Complaint

Suppose you’re a consumer of the Gujranwala Electric Power Company (GEPCO) and have an issue with your electricity bill, commonly referred to as Bijli Bill or WAPDA Bill. In that case, GEPCO offers a convenient online complaint system. This guide will walk you through the steps to file a complaint online effectively.

Step 1: Access the GEPCO Official Website

To begin, head over to the official GEPCO website. This platform is essential for monitoring your electricity usage and addressing any billing concerns.

Step 2: Navigate to the Complaints Section

Locate and click on the “Complaints” section. This might be found in the main menu or under a specific tab dedicated to complaints.

Step 3: Choose the Online Complaint Form

Select the “Online Complaint Form” option. This will take you to a form where you can detail your issue regarding your GEPCO bill.

Step 4: Complete the Complaint Form

Fill out the form with all necessary information, including your personal details, service information, and the specifics of your complaint. Be sure to attach any supporting documents or images that can help substantiate your complaint. Once done, click the “Submit” button to send your complaint to GEPCO.

Required Information:

Your Name/نام
Mobile Number/موبائل نمبر
Your Email Address/ای میل
Your City or Circle / شہر یا سرکل
Your Division / ڈویژن
Complaint Nature / شکائت کی نوعیت
Bill Reference Number / حوالہ نمبر
Details of Your Complaint / آپکی شکایت

How to Apply GEPCO Electricity New Meter Connection

Applying for a new electricity connection with the Gujranwala Electric Power Company (GEPCO) is quite simple. This guide will help you navigate the process smoothly.

Before you start, it’s important to understand the different categories of connections based on your load requirements:

Category I: 1KW to 15KW (mainly for residential use)
Category II: 16KW to 70KW (suitable for commercial use)
Category III: 70KW to 500KW (designed for industrial use)

Required Documentation

Completed Application Form
Applicant’s CNIC Copy
Proof of Ownership or Tenancy (such as a Registry, Allotment Letter, or Rent Agreement)
Attested Copy of the Latest Paid Bill from the nearest neighbor (if applicable)
No Objection Certificate (NOC) from the owner (for tenants)
Test Report from a licensed electrical contractor

GEPCO Mobile Data Collection Service

The GEPCO mobile data collection service aims to enhance the efficiency and accuracy of recording electricity consumption. Additionally, you can find a comprehensive guide on how to save electricity.

To check your previous or duplicate GEPCO bill, you can use their online services. By entering your consumer number, you can easily perform an e-bill check and view your current or past bills. This service also facilitates online bill payments, making it convenient to manage your electricity expenses. The mobile data collection service improves the overall efficiency of the billing process, ensuring your GEPCO online bill is always up-to-date. Whether you need to check your WAPDA bill online, view an old GEPCO bill, or verify your electricity bill by consumer number, this service streamlines the entire process, providing reliable and timely billing information.

Frequently Asked Questions

How can I get a duplicate GEPCO Bill?

To obtain a duplicate bill from GEPCO, go to their website and find the “Duplicate Bill” section. Enter your reference number or consumer number to access and download your duplicate bill.

How to check if my bill is paid or not?

To find out if your GEPCO electricity bill has been paid, head over to the official GEPCO website. Navigate to the “Bill Payment Status” section and input your reference number to check the status.

Can I check old bijli bills online?

You can easily view your old GEPCO bills online. Just head over to the GEPCO website and navigate to the “Bill History” or “Old Bills” section. By entering your reference number, you can access your past bills. Additionally, you can find this information on your current bill under the previous bill history section.

What is the GEPCO Complaint Method?

If you need to file a complaint with GEPCO, you can reach out by calling their helpline at 118 or 0800-84338. Alternatively, you can visit the GEPCO website and use the online complaint form found in the “Complaint Registration” section.

Can I check the GEPCO bill without a reference number?

You can easily check your bill even if you don’t have a reference number. Simply use your consumer number, which you can find in the top left corner of your bill. Enter this number into the search bar on the website to view your WAPDA bill online.

What is FPA in electricity bills?

The Fuel Price Adjustment (FPA) on your electricity bill is a charge that reflects the changes in the cost of fuel used to generate electricity. This adjustment ensures that your bill accurately represents the fluctuations in fuel prices since the previous billing cycle.

Final Words

Managing your electricity bill is now simpler than ever with the GEPCO Online Bill system. Whether you need a duplicate bill or want to check your latest charges, this online platform offers a free and convenient solution. Similarly, WAPDA’s duplicate bill services ensure you never miss any important billing information.

The process is easy and user-friendly, allowing you to handle your electricity bill efficiently from the comfort of your home. Enjoy the convenience of GEPCO’s online billing and stay on top of your payments effortlessly.